FAQ

What is DTF printing? Direct to Film (DTF) printing involves printing your designs onto a special film before transferring them to fabric using heat. This method allows for vibrant, high-quality prints on a wide variety of textiles.

What materials can you print on? We can print on most types of fabrics, including cotton, polyester, and blends. DTF is extremely versatile and is suitable for t-shirts, hoodies, jackets, hats, and much more.

What is the minimum order quantity? There is no minimum order quantity for our DTF prints. We support both small and large orders, catering to businesses, designers, and personal projects alike.

How do I prepare my design files for printing? Please send your design files in PNG, TIFF, or PSD format at 300 dpi resolution. Ensure that your designs are correctly sized and colored for printing. If you need assistance with file preparation, our team is happy to help!

What are Gang Sheets? Gang Sheets allow you to print multiple designs on a single sheet, making it a cost-effective solution for larger orders or designs that are intended to be used as part of a collection.

How long does it take to receive my order? Production times can vary depending on the size and complexity of the order. Typically, we aim to complete orders within 3-5 business days. Shipping times will depend on your location and the shipping method chosen.

Can I see a proof of my design before it goes to print? Absolutely! We provide a digital proof for your approval before we begin the printing process to ensure everything looks exactly as you expect.

What are your payment options? We accept various forms of payment including major credit cards, PayPal, and bank transfers. Payment details are confirmed at the time of order placement.

Do you offer international shipping? Yes, we ship internationally. Shipping costs and times vary depending on the destination. Please contact us for specific details related to your location.

What is your return policy? Due to the custom nature of DTF printing, we generally do not accept returns unless there is a defect in the product. If there is an issue with your order, please contact us within 7 days of receiving your items to discuss a resolution.

Need More Help? If you have any more questions or need further assistance, don't hesitate to contact us at +61425696786 or info@trucolourdigitaltransfers.com.au. We're here to ensure your printing needs are met with the highest quality and service.